FAQ

Questions? Answers.

Do I need an account to shop on Tere Luxury Closet?

Yes, you need to have an account to shop on Tere Luxury Closet. there are many benefits that come with having an account on Tere Luxury Closet.

To shop on Tere Luxury Closet create an account, browse through the categories of products or simply use the search bar, add the products you would like to buy to your cart, make payment using any of the payment methods, and add your address details for delivery to complete the process.

How can I register an account on Tere Luxury Closet?

To register an account on Tere Luxury Closet please follow the steps below:

Go to the Login page, and click sign up to register an account.
Fill in your details, tick the Agreement and click Next to continue
A confirmation email will be sent to your mailbox. Please click the link in the email to complete the account registration process.

What currency does Tereluxurycloset.com accept?

Currently, we only accept Naira.

Which payment method does Tereluxurycloset.com accept?

Tere Luxury Closet accepts different payment options such as cash, debit card, and USSD/Online transfer.

To select the payment options of your choice, at the end of the checkout choose your preferred payment option and follow the steps to make the payment and complete your order.

How safe are my card details?

We have put in place a secure system to continuously monitor online payments, and detect and prevent fraud.

Tereluxurycloset.com site is very secure; transactions and the card details of our customers are processed by paystack a trusted third-party processor.

How do I change or modify an order?

Once you placed an order to change or modify the order you would have to contact us to help with the modification.

The process is simple, just contact us

What are your delivery timelines?

when you can receive your orders depends on your location, delivery takes between a day and a maximum of 4 days.

What happens If I have entered the wrong delivery address?

Please contact us at +2348023438674 & +2348068009635 for a change of address

Can I know the delivery fee?

The delivery fee is calculated during checkout after you input your location and delivery details. The system will estimate the cost to deliver the products to your location.

Can I return/exchange items I purchased on Tereluxurycloset.com?

At the moment Tere Luxury Closet does not offer replacement or exchange of an item.